Terms and Conditions

Terms & Conditions

Trois Chéries

1. Overview

Welcome to Trois Chéries. By accessing or purchasing from our store, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

Trois Chéries is a brand owned and operated by Saladain Trading and conducts its business activities within the United Arab Emirates.

2. Products & Description

Trois Chéries offers handmade jewelry, primarily gemstone necklaces.

  • Each piece is handcrafted and may have slight variations in color, size, or finish.
  • Our jewelry may include a mix of natural gemstones, synthetic stones, or decorative stones.
  • We strive to provide accurate product descriptions, but we do not guarantee that all stones are certified or 100% natural unless explicitly stated in the product description.

3. Pricing & Payments

  • All prices are listed in AED (or your selected currency) and are subject to change without notice.
  • Payments must be made in full at checkout through our approved payment methods.
  • We reserve the right to cancel or refuse any order if pricing errors occur.

4. Orders & Acceptance

  • Once an order is placed, you will receive a confirmation email.
  • We reserve the right to cancel any order due to stock issues, payment problems, or suspected fraud.
  • In such cases, a full refund will be issued.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location and external factors.
  • Trois Chéries is not responsible for delays caused by couriers or customs.
  • Customers are responsible for providing accurate shipping details.

6. Returns & Exchanges

  • Due to the handmade nature of our jewelry, returns are only accepted for defective or damaged items.
  • Requests must be made within [X] days of receiving the order.
  • Items must be unused and in original packaging.
  • Custom or personalized items are non-refundable.

7. Product Care

  • Jewelry should be handled with care and kept away from water, chemicals, and extreme conditions.
  • Trois Chéries is not responsible for damage caused by improper use or storage.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
  • Our liability is limited to the purchase price of the product.

9. Intellectual Property

All content on this website, including images, designs, and branding, is the property of Trois Chéries, owned by Saladain Trading, and may not be used without permission.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Changes to Terms

Trois Chéries reserves the right to update or modify these Terms & Conditions at any time without prior notice.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
📧 info@troischeries.com